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A limit price strategy involves charging a price that is lower than that required to maximize profits in the short run to signal to new entrants that the incumbent has a low-cost structure that the entrant likely cannot match.

A) True
B) False

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Which of the following statements about growing industries is true?


A) Innovators and early adopters have the same customer needs as the early majority.
B) Innovators and early adopters are typically reached through specialized distribution channels.
C) Reaching the early majority rarely requires advertising and is usually achieved through word of mouth.
D) Companies serving innovators need to have large-scale mass production and very low prices.
E) Companies competing in an embryonic market typically pay more attention to increasing the reliability of a product than to its performance.

F) B) and C)
G) A) and E)

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In his book Crossing the Chasm, Geoffrey Moore discusses some of the issues involved in marketing technologically new products as markets develop through different stages. What customer groups does Moore identify as critical to the movement into mass market, and what must companies do if they are to successfully cross the chasm?

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The first group of customers to enter th...

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Development of a mass market is the stimulus for an industry to change from growth to embryonic.

A) True
B) False

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Laggards are the customers who are the first ones to try and adopt a new technology.

A) True
B) False

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As markets develop demand is initially slow, accelerates as the technology becomes better understood and utilized and then declines as demand is increasingly limited to replacement demand.

A) True
B) False

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Drawbacks to which of the following industry rivalry management strategies include allowing companies with high cost structures to survive without implementing efficiency strategies despite the fact that this leaves them vulnerable in the long term?


A) Price signaling
B) Price leadership
C) Non-price competition
D) Market penetration
E) Product development

F) None of the above
G) A) and D)

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A divestment strategy's success is often dependent upon good timing.

A) True
B) False

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Which of the following is a way that a fragmented industry can be consolidated?


A) Using strategies to create meaningful scale economies.
B) Creating a national brand where none previously existed.
C) Lowering costs through the creation of scale economies by value innovations.
D) Offering new ways to address customer's demands such as wider product selection, longer operating hours, and lower prices.
E) All of these are ways that a fragmented industry can be consolidated.

F) B) and D)
G) B) and E)

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Which of the following is NOT a strategy used by mature industries to manage industry rivalry?


A) Market development
B) Non-price competition
C) Strategic commitments
D) Price signaling
E) Market penetration

F) A) and C)
G) A) and B)

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Relish Inc. created the first national chain of fast-food restaurants in a previously fragmented industry. This is called divestment.

A) True
B) False

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Music CDs and newspaper sales have been falling as users turn to the Internet for their music and news. Which of the following is NOT a strategy for companies in these declining industries?


A) Leadership
B) Chaining
C) Niche
D) Divestment
E) Harvest

F) B) and C)
G) A) and E)

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Which of the following represents the difference in strategies for the innovators and early majority versus the mass market?


A) Companies serving innovators and the early majority must engage in large-scale mass production to ensure that a high-quality product can be reliably produced at a low price point while serving the rapidly growing mass market typically is to pursue a focus model.
B) Companies serving innovators and the early majority must pay more attention to increasing the performance of a product while mass market strategies focus on the product's ease of use and reliability.
C) Companies serving innovators and the early majority requires mass-market distribution channels and mass-media advertising campaigns while the mass market is typically reached through specialized distribution channels, and products are often sold by word of mouth.
D) Companies serving innovators and the early majority typically pursue a focus model while serving the rapidly growing mass market takes large-scale mass production to ensure that a high-quality product can be reliably produced at a low price point.
E) Product development strategies required for success do not vary as a market develops over time.

F) A) and B)
G) A) and C)

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A technology upgrading strategy is utilized by incumbent companies in a mature industry to deter entry by investing in costly technology upgrades that potential entrants would have trouble matching.

A) True
B) False

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The strategy used by cereal companies where they produce a wide array of different types of cereal and are quick to sell their own version of any product brought in by new entrants is an example of a product proliferation strategy.

A) True
B) False

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What are the causes and effects of excess capacity? How can companies seek to control these effects? Why must companies exercise caution when using capacity control strategies?

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Excess capacity may be caused by a short...

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Armando, a technology enthusiast, is often willing to pay premium prices to always have the newest tech gadgets. Armando most likely belongs to which of the following group of customers?


A) Laggard
B) Early majority
C) Early adopter
D) Late majority
E) Innovator

F) All of the above
G) A) and D)

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Hydralicious, a juice bar, has been looking to expand its business. The company has given a few entrepreneurs in different locations the license to operate under its name. The entrepreneurs have permission to use the company's reputation and the business model to run operations. The entrepreneurs will be charged a fee, but they will also get a percentage of the profits. Which of the following strategies is Hydralicious most likely to be using?


A) Chaining
B) Horizontal merger
C) Vertical merger
D) Franchising
E) Centralization

F) A) and E)
G) B) and D)

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The franchisor typically owns and funds each of its franchisees.

A) True
B) False

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Which of the following individuals is most likely to fall under the category of laggards in the context of customer groups?


A) Lauren, who is tech-savvy and tends to actively seek out new and innovative products in the market
B) Suresh, who appreciates technology but tends to refrain from trying products that are extremely new
C) Phillip, who is ignorant about the newest uses of technology and buys new products only when they become an absolute necessity
D) Charlotte, who is aware of the value that technology offers; she tends to weigh costs and benefits of a product before making a buying decision
E) Maria, who tends to be a little apprehensive about buying new technology but buys nevertheless when she observes that a lot of people are using the new technology

F) C) and E)
G) A) and D)

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