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Which of the following is a contemporary approach to structural design in departmentalization?


A) Functional
B) Divisional
C) Traditional divisions
D) Teams
E) Geographic-based

F) B) and C)
G) A) and E)

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Innovative Creations Corporation is designed along functional lines. New product development is very slow and the process is plagued by many problems. One of the problems is that the people in marketing never communicate with the people in production. This is an example of poor .


A) coordination
B) planning
C) motivating
D) leading
E) controlling

F) A) and B)
G) A) and C)

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Define task forces and project management.

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A task force is a temporary team or comm...

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departments perform tasks that reflect the organization's primary goal and mission, while departments include all those that provide specialized skills in support of departments.

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Divisions are created, in functional structures, as self-contained units with separate functional departments for each division.

A) True
B) False

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The structure occurs when departments are grouped together based on organizational outputs.

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The________ delineates the chain of command, indicates departmental tasks and how they fit together, and provides order and logic for the organization.


A) management chart
B) employee directory
C) structural table
D) administrative chart
E) organizational chart

F) None of the above
G) B) and C)

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Carly's Clothes, Inc. manufactures children's clothes. Which of the following departments for Carly's Clothes can be considered a line department?


A) Finance department
B) Human Resources department
C) Research and development department
D) Manufacturing department
E) Marketing department

F) None of the above
G) A) and C)

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Advantages of the matrix structure include:


A) it increases employee participation.
B) it makes efficient use of human resources.
C) it works well in a changing environment.
D) it develops both general and specialist management skills.
E) all of these.

F) B) and E)
G) A) and C)

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An is responsible for coordinating the activities of several departments.


A) department manager
B) line manager
C) project manager
D) operative
E) moderating manager

F) A) and D)
G) A) and C)

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Jacob was recently looking at his company's organization chart in an attempt to discover who reports to whom. Jacob is studying his organization's:


A) degree of formalization.
B) amount of differentiation.
C) degree of centralization.
D) chain of command.
E) division of labor.

F) All of the above
G) A) and B)

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With decision authority is pushed downward to lower organization levels.

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Which of the following structures works best in an uncertain organizational environment?


A) A tight structure
B) A mechanistic structure
C) A horizontal structure
D) A functional structure
E) A vertical structure

F) B) and D)
G) A) and B)

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Which of the following is not an approach to structural design that reflects different uses of the chain of command?


A) Matrix approach
B) Team-based approach
C) Process approach
D) Divisional approach
E) Virtual network approach

F) C) and D)
G) B) and E)

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Walt works for a large company. Recently, his organization began to contract out such functions as training, engineering, and computer service. This approach is consistent with a_________ structure.


A) functional
B) team
C) divisional
D) virtual network
E) service

F) C) and D)
G) A) and E)

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The duty to perform the task or activity an employee has been assigned is called accountability.

A) True
B) False

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The functional, ________, and ________are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.


A) divisional, teams
B) divisional, matrix
C) matrix, teams
D) matrix, networks
E) teams, networks

F) A) and D)
G) C) and D)

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The confusion and frustration caused by the dual chain of command is a major problem of the matrix structure.

A) True
B) False

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Relative to the functional structure, the divisional structure:


A) encourages decentralization.
B) has a higher degree of work specialization.
C) has a more pronounced division of labor.
D) has excellent coordination across departments.
E) results in an efficient use of resources.

F) D) and E)
G) B) and E)

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In the approach of structural design, departments are independent, contracting services to the central hub for a profit.

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