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Exam 9: Core Competencies and Outsourcing

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Question 21

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Reverse marketing is the process of recruiting a supplier to provide an item or service.

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B) False

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Question 22

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Fill in the Blank(s) -Analyzing outsourcing versus retaining an activity internally is often referred to as the__________ decision.

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Question 23

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Fill in the Blank(s) -__________teams should manage the outsourcing process.

Fill in the Blank(s) -__________is the process of moving an aspect of production, service, or business function from within an organization to an outside supplier.

Some managers believe that the strategic risk of making a bad outsourcing decision is so high that it can make or break a company.

TCO in context of supply chain management is an acronym for Total Cost of Outsourcing.

Fill in the Blank(s) -There are three types of supplier relationships and associated management methods recommended for the purchasing agent. They are the- relationship, the niche provider, and the hybrid.

When the government or a public agency chooses to outsource, it is called privatization.

Fill in the Blank(s) -Outsourcing deals with procedures and processes that are less clearly defined than traditional buying. Those who are managing outsource providers may need additional__________ in order to be successful.

Fill in the Blank(s) -__________analysis should also be performed in conjunction with TCO analysis.

When a firm wants to outsource but cannot find a qualified supplier, it may engage in________, the process of recruiting a supplier to provide an item or service.

Companies may decide to insource previously outsourced activities based on the dynamics of the market and their competitive strategy.

________is the collective learning in the organization, especially how to coordinate diverse production skills and integrate multiple streams of technologies.

Fill in the Blank(s) -____________risks are short-term risks that occur when an organization relies on a supplier for capacity, but not necessarily knowledge.

Fill in the Blank(s) -____________manufacturing involves a third party that makes an end product or major components under another company's brand.

Fill in the Blank(s) -Outsourcing decisions should be made with care because they can be and expensive to__________ .

Companies may decide to insource previously outsourced activities based on the dynamics of the market and their __________ strategy.

Fill in the Blank(s) -Activities that are integral to the organization's core competencies should not be________ .

Third-party logistics involves using a supplier to provide some combination of logistics activities such as transportation, warehousing, procurement, manufacturing, inventory management, and customer service

3PL involves using a supplier to provide ________ services.