Question 1

Work sampling provides both quick and accurate estimates of activity times.

Accepted Answer

A) True 
 B)False

Question 2

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

Accepted Answer

A) True 
 B)False

Question 3

A job has an observed cycle time of 4 minutes, a performance rating of 80 percent, and an allowance that is 20 percent of job time. Normal time for the job in minutes is:

Accepted Answer

A)  3.20.
B)  3.84.
C)  4.00.
D)  4.80.
E)  5.00.F) D) and E)
G) A) and B)

Question 4

The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail. In a preliminary study, he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of 5 seconds.
What is the standard time for this task if the bartender worked at a 20 percent faster pace than is average, and an allowance of 10 percent of job time is used?

Accepted Answer

A)  135 seconds
B)  123.8 seconds
C)  118.8 seconds
D)  120 seconds
E)  112.5 secondsF) A) and E)
G) B) and C)

Question 5

The learning curve theory is useful in all of the areas except for which of the following?

Accepted Answer

A)  negotiated purchasing
B)  pricing new products
C)  operations management
D)  capacity planning
E)  budgetingF) A) and D)
G) A) and B)

Question 6

The motion study chart that describes the movements of both hands at the same time is a:

Accepted Answer

A)  flow process chart.
B)  worker-machine chart.
C)  gang process chart.
D)  simo chart.
E)  time/efficiency chart.F) A) and B)
G) A) and C)

Question 7

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Accepted Answer

A)  allowance factors
B)  MTM
C)  methods analysis
D)  performance rating
E)  analysis of therbligsF) All of the above
G) B) and C)

Question 8

Which of the following is not considered a factor in working conditions?

Accepted Answer

A)  temperature
B)  quality
C)  humidity
D)  illumination
E)  vibrationsF) B) and C)
G) A) and E)

Question 9

The design of work systems is based on objective standards and thereby avoids most ethical issues.

Accepted Answer

A) True 
 B)False

Question 10

Job enrichment and job enlargement are often utilized in these types of operations?

Accepted Answer

A)  strategic operations
B)  lean operations
C)  operations management
D)  manufacturing operations
E)  operations strategyF) C) and E)
G) B) and E)

Question 11

One form of long-term team that is increasingly being used, especially in lean production settings, is:

Accepted Answer

A)  quality circle.
B)  product design.
C)  self-directed.
D)  self-improvement.
E)  mandatory.F) All of the above
G) A) and E)

Question 12

Which of the following is the formula for computing learning curves times?

Accepted Answer

A)  T n = T 1 × n b
B)  T x  = T1   × nc
C)  T b = T 2 × n n
D)  N t = T1 × Tb
E)  N t  = N1 × nbF) A) and B)
G) A) and C)

Question 13

A behavioral approach to job design in which workers periodically exchange jobs is known as:

Accepted Answer

A)  specialization.
B)  ergonomics.
C)  job rotation.
D)  job enlargement.
E)  job enrichment.F) C) and D)
G) A) and E)

Question 14

Once production is underway and the learning curve effect is occurring, successive changes made to the production process will cause the time per unit to:

Accepted Answer

A)  continue following the original learning curve without any impact.
B)  cause a scallop effect.
C)  increase the unit time and result in a higher percentage learning curve.
D)  decrease the unit time and result in a higher percentage learning curve.
E)  decrease the unit time and result in a lower percentage learning curve.F) A) and C)
G) A) and E)

Question 15

Which of the following is not a factor that previously had direct impact on the work environment prior to lean operations being implemented?

Accepted Answer

A)  more managers
B)  workers skilled in performing one task
C)  increased emphasis on quality
D)  less emphasis on flexibility
E)  no flexibilityF) A) and D)
G) A) and B)

Question 16

Trust is a factor influencing productivity.

Accepted Answer

A) True 
 B)False

Question 17

The two basic causes of accidents are worker carelessness and management demands for increased productivity.

Accepted Answer

A) True 
 B)False

Question 18

A methods and measurement analyst wants to develop a time standard for a certain task. In a preliminary study, he observed one worker perform the task six times with an average observed time of 20 seconds and a standard deviation of 2 seconds.
What is the standard time for this task if the employee worked at a 20 percent faster pace than average, and an allowance of 25 percent of the workday is used?

Accepted Answer

A)  20 seconds
B)  25 seconds
C)  26.7 seconds
D)  30 seconds
E)  32 secondsF) B) and E)
G) A) and E)

Question 19

The learning curve principle would apply to a baseball pitcher learning to throw a curveball.

Accepted Answer

A) True 
 B)False

Question 20

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results:

Between what limits can the manager be 68.26 percent confident about the true proportion of time spent mowing?

Accepted Answer

A)  0 and 0.683
B)  0.475 and 0.525
C)  0.45 and 0.55
D)  0.425 and 0.575
E)  0.4 and 0.6F) A) and B)
G) C) and D)

Exam 7: Work Design and Measurement

The design of work systems is based on objective standards and thereby avoids most ethical issues.

Correct Answer
verified

Which of the following is not a factor that previously had direct impact on the work environment prior to lean operations being implemented?

Correct Answer
verified

Which of the following is the formula for computing learning curves times?

Correct Answer
verified

Correct Answer
verified

The two basic causes of accidents are worker carelessness and management demands for increased productivity.

Correct Answer
verified

One form of long-term team that is increasingly being used, especially in lean production settings, is:

Correct Answer
verified

Once production is underway and the learning curve effect is occurring, successive changes made to the production process will cause the time per unit to:

Correct Answer
verified

A behavioral approach to job design in which workers periodically exchange jobs is known as:

Correct Answer
verified

Correct Answer
verified

Job enrichment and job enlargement are often utilized in these types of operations?

Correct Answer
verified

The learning curve principle would apply to a baseball pitcher learning to throw a curveball.

Correct Answer
verified

Work sampling provides both quick and accurate estimates of activity times.

Correct Answer
verified

Trust is a factor influencing productivity.

Correct Answer
verified

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

Correct Answer
verified

A job has an observed cycle time of 4 minutes, a performance rating of 80 percent, and an allowance that is 20 percent of job time. Normal time for the job in minutes is:

Correct Answer
verified

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Correct Answer
verified

The learning curve theory is useful in all of the areas except for which of the following?

Correct Answer
verified

Which of the following is not considered a factor in working conditions?

Correct Answer
verified

The motion study chart that describes the movements of both hands at the same time is a:

Correct Answer
verified

Correct Answer
verified

Exam 7: Work Design and Measurement

The design of work systems is based on objective standards and thereby avoids most ethical issues.

Correct AnswerverifiedShow Answer

Which of the following is not a factor that previously had direct impact on the work environment prior to lean operations being implemented?

Correct AnswerverifiedShow Answer

Which of the following is the formula for computing learning curves times?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The two basic causes of accidents are worker carelessness and management demands for increased productivity.

Correct AnswerverifiedShow Answer

One form of long-term team that is increasingly being used, especially in lean production settings, is:

Correct AnswerverifiedShow Answer

Once production is underway and the learning curve effect is occurring, successive changes made to the production process will cause the time per unit to:

Correct AnswerverifiedShow Answer

A behavioral approach to job design in which workers periodically exchange jobs is known as:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Job enrichment and job enlargement are often utilized in these types of operations?

Correct AnswerverifiedShow Answer

The learning curve principle would apply to a baseball pitcher learning to throw a curveball.

Correct AnswerverifiedShow Answer

Work sampling provides both quick and accurate estimates of activity times.

Correct AnswerverifiedShow Answer

Trust is a factor influencing productivity.

Correct AnswerverifiedShow Answer

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

Correct AnswerverifiedShow Answer

A job has an observed cycle time of 4 minutes, a performance rating of 80 percent, and an allowance that is 20 percent of job time. Normal time for the job in minutes is:

Correct AnswerverifiedShow Answer

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Correct AnswerverifiedShow Answer

The learning curve theory is useful in all of the areas except for which of the following?

Correct AnswerverifiedShow Answer

Which of the following is not considered a factor in working conditions?

Correct AnswerverifiedShow Answer

The motion study chart that describes the movements of both hands at the same time is a:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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