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Exam 9: Attracting and Retaining the Best Employees

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Question 51

Multiple Choice

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Soon after an employee was appraised, Steve Cohen discussed the results, explaining the basis for presenting rewards and telling the employee how to improve performance.In doing so, Cohen is providing _____.

A) performance feedback
B) employee training
C) job evaluation
D) job analysis
E) management development

F) B) and E)
G) D) and E)

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Question 52

Multiple Choice

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All of the following are common methods of obtaining information about applicants except

A) employment applications.
B) tests.
C) private investigators.
D) interviews.
E) references.

F) B) and E)
G) A) and B)

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Question 53

Multiple Choice

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If Jennifer is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year, she is being appraised using which type of method?

All of the following are usually paid an hourly wage except workers in _____.

Whether or not secretaries are paid more than file clerks depends on the nature of a firm's ____ structure.

Jefferson, Inc.(JI) Jefferson Inc.(JI) is a relatively new company that wants to improve its employee rewards, compensation, and benefits.The company understands that there are effective reward systems that will motivate employees.However, JI management is not sure which would be the best for the company.Compensation, another important area, must also be improved so that it will satisfy all employees effectively.In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated.Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. JI believes that it will be on the right path if all of these changes can be successfully accomplished.The company plans to incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed. -Refer to Jefferson, Inc.The training of new employees at JI can be carried out through _____.

Dunn & Company wants to use a training method to help managers understand and cope with employees' problems.What method would you suggest?

A list of key personnel as well as possible successors within a firm is called _____.

Under ADA, employers are required to provide reasonable accommodation.Which of the following is an example of reasonable accommodation?

Over the years, EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions.This practice is referred to as _____.

Sandee recently applied for a full-time clerical position at a large distribution center.The manager with whom she spoke offered her $5.00 an hour to fill a clerk-typist position.Before accepting the position, she checked public laws and found that the manager, according to the ____, had offered her an hourly wage ____ the minimum wage.

The primary disadvantage of internal recruiting is that promoting a current employee leaves another position to be filled, possibly meaning that two employees must be trained instead of one.

After informing his employer that he had cancer, Maury was abruptly fired.The federal legislation that prohibits discrimination against qualified individuals with disabilities is _____.

All of the following are sources of external recruiting except

Subjective appraisal methods use some measurable quantity, such as dollar volume of sales, as the basis for assessing performance.

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Title VII of the Civil Rights Act of 1964 addresses the issue of workplace discrimination based on all except which of the following?

Whenever a new position becomes available at The Limited Group, a retailing company, the company requires current employees to be informed of the opening.The Limited Group practices _____.

Global Industries has just issued new appraisal forms to all managers.The company has requested that each subordinate be rated according to how closely the appraisal describes the employee.One statement reads, "This employee is never late for work." The employee would be given a rating of any number from 1 (strongly agree) to 5 (strongly disagree) .Global Industries' new form is an example of a(n) ____ appraisal method.

The assessment center technique for selecting employees is ideal for small firms because such centers involve limited expense.