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Grant is having a conversation with a guy he just met in line for the Ferris wheel. They are having a polite conversation about the weather. Grant's friend Justin notices him in line and greets him by giving him a high-five. Justin tells Grant, "I appreciate you taking the time to talk with me yesterday. Cindy and I were just having a rough time and I needed someone to talk to." Grant puts his hand on Justin's shoulder and tells him, "Any time. You're a good friend." Which part of this story exemplifies affinity?


A) Grant is having a conversation with a guy he just met in line for the Ferris wheel. They are having a polite conversation about the weather.
B) Grant's friend Justin notices him in line.
C) Justin tells Grant, "Cindy and I were just having a rough time."
D) Grant puts his hand on Justin's shoulder and tells him, "Any time. You're a good friend."

E) B) and D)
F) B) and C)

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Define metacommunication and explain advantages and pitfalls in engaging in metacommunication.

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Answers will vary but may include: a) Metacommunication is a good way to reinforce positive aspects of a relationship. b) Positive comments let others know you value their behavior and boost the odds that they will continue those behaviors in the future. c) Metacommunication is a tool that should be used carefully. The following advice is offered: think about your feelings; share them without blaming the other person; listen rather than debate rights and wrongs.

Which option best applies to metacommunication?


A) It often gets at underlying meanings.
B) It is always interpersonal.
C) It is always indirect.
D) It is often dyadic.

E) All of the above
F) None of the above

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George is introverted and finds it difficult to make face-to-face conversation. However, when George is online, he is able to compose long and highly revealing messages. This best illustrates which advantage of online communication?


A) Online communication helps people stay connected.
B) Online communication can feel nonthreatening.
C) Online communication can be validating.
D) Online communication has a pause option.

E) B) and C)
F) A) and C)

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If a relationship can be described as interpersonal, we can be confident that


A) despite ups and downs, there will never be another one quite like it.
B) it will not have faults.
C) it will tend to focus on emotions most of the time.
D) it cannot occur online.

E) A) and D)
F) None of the above

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Ashley told her subordinate, "Yes, I know I said I wouldn't ask you to work late again this week, but you would really be doing me a favor, and after all, you are a friend as well as an employee, and I know how much you value your loyalty to me and to this company." This demonstrates


A) "you" language.
B) a relational spiral.
C) manipulative language.
D) superior communication.

E) B) and C)
F) None of the above

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Which of the following statements is true?


A) All conversations will involve interpersonal communication.
B) Online conversations may or may not be interpersonal, depending on how well you know the person.
C) All task-related communication is interpersonal.
D) Interpersonal and intrapersonal communication are the same.

E) None of the above
F) A) and B)

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A _______ message conveys the affective and social relationship between two or more individuals.


A) contextual
B) qualitative
C) content
D) relational

E) A) and C)
F) All of the above

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Even though your class discussion was lively, fun, and productive in achieving its goals, you can't remember who said what. Which option below best relates to this discussion?


A) It demonstrates interpersonal communication that was task-oriented.
B) It demonstrates interpersonal communication that was not task-oriented.
C) It demonstrates task-oriented communication that was not interpersonal.
D) It demonstrates communication that was neither interpersonal nor task-oriented.

E) B) and C)
F) None of the above

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C

Jamal has known LaTonya for a long time. Over the years, they have discussed a wide variety of topics. They began dating a couple of years ago and Jamal has shared things with her that he's never shared with anyone. Considering the social penetration model, how would you classify their relationship?


A) It is casual.
B) It shows the Goldilocks principle.
C) It has become passionate.
D) It has become intimate.

E) All of the above
F) A) and D)

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The term _______ refers to the emotional tone of a relationship.


A) communication climate
B) recognition
C) hidden area
D) spiral

E) B) and D)
F) B) and C)

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Seena and Jack disagree with each other's plan for the future. Instead of talking about it, they simply have not discussed it, and now, whenever Seena raises the subject, Jack rolls his eyes or immediately changes the subject. What might best explain this?


A) Evaluative communication
B) Disconfirming responses
C) A conflict spiral
D) An avoidance spiral

E) None of the above
F) A) and D)

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Marie was very unhappy that her food came out cold at the restaurant and was rude to the server. She said, "Only an incompetent idiot would bring out food that wasn't hot." This is an example of a


A) manipulative message.
B) negative spiral.
C) disconfirming message.
D) conflict spiral.

E) A) and B)
F) All of the above

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The Johari Window is a way of representing what


A) individuals know about the other people in their lives.
B) type of relationship individuals are involved in.
C) balance of affinity and control a given interaction demonstrates.
D) individuals know and share about themselves.

E) A) and B)
F) A) and C)

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A pattern in which disconfirming messages reinforce one another, often leading to a full-blown argument is called


A) evaluative communication.
B) "you" language.
C) "I" language.
D) a conflict spiral.

E) None of the above
F) A) and D)

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D

Beatrice is a talented softball player. She has won many awards for her abilities. She often helps teens that play for the city league. They appreciate her because she helps without making them feel bad about playing poorly. What best explains why the city league players don't feel defensive about Beatrice's help?


A) Because she wasn't manipulative.
B) Because she wasn't acting superior.
C) Because she wasn't in an avoidance spiral.
D) Because she wasn't using metacommunication.

E) All of the above
F) A) and B)

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Jelata and Heather are both engineers at the same company. Neither one of them is the boss of the other. Jelata tells Heather that she needs to finish her project by noon. What dimension of relational messages does this exemplify?


A) Affinity
B) Respect
C) Immediacy
D) Control

E) C) and D)
F) B) and D)

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Nobody knew your gift for singing until you amazed them, as you knew you would, by winning first prize in your town's annual talent contest. This revelation points to which quadrant of the Johari Window?


A) The open area
B) The blind area
C) The hidden area
D) The unknown area

E) A) and C)
F) C) and D)

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In a series of ongoing exchanges, one person's confirming message leads to a similar response from the other person. The first person is then even more reinforcing in turn. This situation illustrates how _______ works.


A) interpersonal communication
B) a positive spiral
C) metacommunication
D) a negative spiral

E) A) and C)
F) A) and B)

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What are the two models of self-disclosure and how do they display how self-disclosure operates in relationships?

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Answers will vary but may include:
a) As...

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