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Exam 3: The Environment and Corporate Culture

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Question 21

True/False

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A phrase or sentence that succinctly expresses a key corporate value is called a story.

A) True
B) False

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Question 22

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The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them is:

A) invisible artifacts.
B) expressed values and beliefs.
C) underlying assumptions and deep beliefs.
D) dress and office layout.
E) slogans and ceremonies.

F) A) and D)
G) A) and C)

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Question 23

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Melissa Hill Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's president wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information. -Which of the following problems did Melissa face?

Terry manages a food distribution company that is highly focused on creating a strong cohesive culture, but the company does not tie organizational values directly to goals and desired business results. Terry's company most likely falls in which quadrant of organizational performance and culture?

The __________ places high value on meeting the needs of employees, and the organization may be characterized by a caring, family-like atmosphere.

The raw materials that organizations use to produce its outputs are provided by customers.

The general environment affects organizations directly.

A figure who exemplifies the deeds, character, and attributes of a strong culture is referred to as a:

Define the external organizational environment. List the four things this environment includes that could influence an organization.

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which dimension of the general business environment?

The __________ dimension of the general environment includes federal, state, and local government regulations.

Managers in __________ organizations are highly focused on creating a strong cohesive culture, but they don't tie organizational values directly to goals and desired business results.

The set of key values, beliefs, understandings, and norms shared by members of an organization are combined to create the symbols of an organization.

Managers shape cultural norms and values in an organization through cultural leadership. Write a short essay that defines cultural leadership and describes some methods a cultural leader may use to ensure high performance in his or her organization. In your opinion, is the role of cultural leader "motivation" or "manipulation"? Explain your answer in your essay.

The involvement culture emphasizes a(n) __________ focus on the participation of employees to adapt rapidly to changing needs from the environment.

The __________ of the general environment represents the demographic characteristics, norms, customs, and values of the general population.

A(n) __________ is a system formed by the interaction among a community of organizations in the environment.

Costco has recently opened stores in Spain and plans to expand its operations to Japan, Taiwan, and South Korea. This is an example of Costco focusing on the __________ dimension of its general environment.

"Just Do It" is Nike's:

The sociocultural dimension of the general environment includes societal norms and values.