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"Knowledge increases exponentially" is a phrase with which we are all familiar. How does this concept apply to electronic business and the emergence of the digital firm? Support your contentions.

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In the affiliate revenue model, firms derive revenue by selling information or services through partner e-commerce sites.

A) True
B) False

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Exchanges have become one of the most popular types of Net marketplace because they encourage competitive bidding that drives prices down.

A) True
B) False

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Which of the following best illustrates the transaction fee revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.
E) Netflix charges customers a monthly fee for access to its library of movies.

F) A) and B)
G) B) and C)

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An example of the market creator business model is eBay, a C2C auction site.

A) True
B) False

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Which of the following best illustrates the affiliate revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.
E) Netflix charges customers a monthly fee for access to its library of movies.

F) All of the above
G) D) and E)

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List and describe at least five different Internet business models. Which of these models do you think would be the most risky for a startup business today? Support your answer.

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Internet business models include: e-tail...

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Information asymmetry exists when there is more information about one product than there is about a similar product.

A) True
B) False

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A third-party Net marketplace that connects many buyers and suppliers for spot purchasing is called a(n)


A) exchange.
B) vertical market.
C) private exchange.
D) e-hub.
E) private industrial network.

F) A) and B)
G) B) and E)

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Compared to digital markets, traditional markets have


A) lower search costs.
B) stronger network effects.
C) higher delayed gratification effects.
D) reduced asymmetry.
E) higher transaction costs.

F) B) and E)
G) B) and D)

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Netflix's public announcement of a reward for a technology solution to its movie recommendation system is an example of


A) prediction markets.
B) behavioral targeting.
C) long-tail marketing.
D) social shopping.
E) crowdsourcing.

F) A) and B)
G) None of the above

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Web personalization is used primarily as a major marketing tool.

A) True
B) False

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Viral marketing is like traditional word-of-mouth marketing except that it is spread via online communities.

A) True
B) False

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________ is a peer-to-peer market in which participants bet on the outcomes of current events, business, or social trends.


A) Crowdsourcing
B) A net marketplace
C) A prediction market
D) A futures auction
E) A private exchange

F) B) and C)
G) A) and B)

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You have been hired as a marketing consultant by a law firm in Los Angeles that specializes in juvenile justice. What ways can you use the Internet as a marketing tool and to advertise the firm's services?

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Price transparency refers to the ability of consumers to discover what merchants actually pay for products.

A) True
B) False

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Net marketplaces may either support contractual purchasing based on long-term relationships with designated suppliers or short-term spot purchasing.

A) True
B) False

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Compared to traditional goods, digital goods incur


A) lower distribution costs.
B) higher marginal costs per unit.
C) equivalent copying costs.
D) similar inventory costs.
E) less disintermediation.

F) C) and E)
G) A) and B)

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In the ________ revenue models, a firm offers some services for free but charges a subscription fee for premium services.


A) free/freemium
B) subscription
C) transaction fee
D) affiliate
E) sales

F) B) and E)
G) A) and B)

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Indirect goods are not involved firsthand in the production process.

A) True
B) False

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