Question 1

Which of the below is considered the process in the systems thinking example of a DSS?

Accepted Answer

A)  TPS
B)  Optimization
C)  Forecasts
D)  SimulationE) None of the above
F) All of the above

Question 2

What refers to a set of instructions that completes a task?

Accepted Answer

A)  Algorithm.
B)  Machine learning.
C)  Weak AI.
D)  Strong AI.E) A) and D)
F) B) and C)

Question 3

What are measurements that evaluate results to determine whether a project is meeting its goals?

Accepted Answer

A)  ROI
B)  Metrics
C)  Best practices
D)  KPIE) A) and B)
F) A) and C)

Question 4

Which of the following is the most commonly used form of AI in the business arena?

Accepted Answer

A)  Intelligent system
B)  Artificial intelligence
C)  Expert system
D)  Neural networkE) All of the above
F) C) and D)

Question 5

What is the ability of a machine to see in dim light or to detect weak impulses at invisible wavelengths?

Accepted Answer

A)  Case-based reasoning.
B)  Machine Vision.
C)  Machine vision sensitivity.
D)  Machine vision resolution.E) A) and C)
F) None of the above

Question 6

Which of the below describes the efficiency MIS metric of throughput?

Accepted Answer

A)  The number of hours a system is available for users
B)  The time it takes to respond to user interactions such as a mouse click
C)  The amount of information that can travel through a system at any point in time
D)  The ease with which people perform transactions and/or find informationE) B) and C)
F) All of the above

Question 7

What is the MIS system that manipulates information to create business intelligence in support of strategic decision making?

Accepted Answer

A)  Online transaction processing (OLTP) 
B)  Online analytical processing (OLAP) 
C)  Digital dashboard
D)  VisualizationE) None of the above
F) C) and D)

Question 8

Fuzzy logic is a mathematical method of handling imprecise or subjective information.

Accepted Answer

A) True 
 B)False

Question 9

Operational decisions are considered structured decisions.

Accepted Answer

A) True 
 B)False

Question 10

At which level of an organization do managers develop overall business strategies, goals, and objectives as part of the company's strategic plan?

Accepted Answer

A)  Operational level
B)  Managerial level
C)  Strategic level
D)  All of the aboveE) B) and C)
F) All of the above

Question 11

A Business Process Model and Notation (BPMN)gateway is used to control the flow of a process.

Accepted Answer

A) True 
 B)False

Question 12

What is the science of fact-based decision making?

Accepted Answer

A)  Analytics
B)  Structured decisions
C)  Unstructured decisions
D)  Semistructured decisionsE) A) and B)
F) A) and C)

Question 13

What is used to control the flow of a process?

Accepted Answer

A)  BPMN Event
B)  BPMN Activity
C)  BPMN Flow
D)  BPMN GatewayE) C) and D)
F) B) and D)

Question 14

Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

Accepted Answer

A) True 
 B)False

Question 15

Which of the below would not be found in a digital dashboard for a manufacturing team?

Accepted Answer

A)  A graph of stock market prices
B)  A running line graph of planned versus actual production for the past 24 hours
C)  An excel spreadsheet with cost analysis data
D)  A hot list of key performance indicators, refreshed every 15 minutesE) A) and D)
F) All of the above

Question 16

What is represented by arrows in a business process model?

Accepted Answer

A)  BPMN Event
B)  BPMN Activity
C)  BPMN Flow
D)  BPMN GatewayE) A) and B)
F) All of the above

Question 17

What are managerial business processes?

Accepted Answer

A)  Dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions.
B)  Semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements
C)  Static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes.
D)  None of the aboveE) A) and B)
F) All of the above

Question 18

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on ________.

Accepted Answer

A)  Understanding how successful a firm is at achieving its goals and objectives
B)  Analyzing if a firm is doing the right things
C)  Setting the right goals and ensuring they are accomplished
D)  All of the aboveE) B) and C)
F) A) and C)

Question 19

Market share measures a firm's external performance relative to that of its competitors. Which of the following represents how a firm measures market share?

Accepted Answer

A)  Multiplying the firm's sales by the industries total sales
B)  Dividing the firm's sales by the total market sales for the entire industry
C)  Subtracting your competitors sales from your total sales
D)  Subtracting the industries total sales from the firm's total salesE) A) and D)
F) A) and C)

Question 20

What displays the path in which the process flows?

Accepted Answer

A)  BPMN Event
B)  BPMN Activity
C)  BPMN Flow
D)  BPMN GatewayE) None of the above
F) All of the above

Exam 2: Decisions and Processes: Value Driven Business

Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

Correct AnswerverifiedShow Answer

What refers to a set of instructions that completes a task?

Correct AnswerverifiedShow Answer

A Business Process Model and Notation (BPMN)gateway is used to control the flow of a process.

Correct AnswerverifiedShow Answer

Fuzzy logic is a mathematical method of handling imprecise or subjective information.

Correct AnswerverifiedShow Answer

Operational decisions are considered structured decisions.

Correct AnswerverifiedShow Answer

What is used to control the flow of a process?

Correct AnswerverifiedShow Answer

Which of the below is considered the process in the systems thinking example of a DSS?

Correct AnswerverifiedShow Answer

What are measurements that evaluate results to determine whether a project is meeting its goals?

Correct AnswerverifiedShow Answer

What is the ability of a machine to see in dim light or to detect weak impulses at invisible wavelengths?

Correct AnswerverifiedShow Answer

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on ________.

Correct AnswerverifiedShow Answer

What are managerial business processes?

Correct AnswerverifiedShow Answer

Market share measures a firm's external performance relative to that of its competitors. Which of the following represents how a firm measures market share?

Correct AnswerverifiedShow Answer

What is represented by arrows in a business process model?

Correct AnswerverifiedShow Answer

At which level of an organization do managers develop overall business strategies, goals, and objectives as part of the company's strategic plan?

Correct AnswerverifiedShow Answer

What displays the path in which the process flows?

Correct AnswerverifiedShow Answer

Which of the below describes the efficiency MIS metric of throughput?

Correct AnswerverifiedShow Answer

What is the MIS system that manipulates information to create business intelligence in support of strategic decision making?

Correct AnswerverifiedShow Answer

What is the science of fact-based decision making?

Correct AnswerverifiedShow Answer

Which of the below would not be found in a digital dashboard for a manufacturing team?

Correct AnswerverifiedShow Answer

Which of the following is the most commonly used form of AI in the business arena?

Correct AnswerverifiedShow Answer

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