Question 1

All of the following are sources of external recruiting except

Accepted Answer

A)   promotion of a current employee.
B)   newspaper advertising.
C)   recruiting on college campuses.
D)   using employment agencies.
E)   using recommendations of present employees.F) All of the above
G) B) and D)

Question 2

Over the years,EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions.This practice is referred to as

Accepted Answer

A)   employee training.
B)   simulation training.
C)   job orientation.
D)   skills inventorying.
E)   management development.F) A) and B)
G) B) and D)

Question 3

Dana wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father,who is a businessperson,suggested sending a(n)

Accepted Answer

A)   application.
B)   interview form.
C)   transcript.
D)   résumé.
E)   assessment sheet.F) A) and E)
G) A) and B)

Question 4

There are at least four methods for reducing the number of employees when sales demand is really down.Name each and define the term.

Accepted Answer

Reduction of employees may take four for...

Question 5

In the selection process,the goal should always be to hire the person with the most qualifications.

Accepted Answer

A) True 
 B)False

Question 6

The most humane form of workforce reduction is

Accepted Answer

A)   attrition.
B)   layoff.
C)   early retirement.
D)   termination.
E)   employee strikes.F) A) and D)
G) A) and E)

Question 7

The reduction in the workforce that normally occurs when employees leave a company is called

Accepted Answer

A)   attrition.
B)   retirement.
C)   layoff.
D)   termination.
E)   reduction.F) B) and E)
G) A) and C)

Question 8

The process of attracting qualified job applicants is called

Accepted Answer

A)   development.
B)   orientation.
C)   selection.
D)   training.
E)   recruiting.F) B) and D)
G) B) and E)

Question 9

Soon after an employee was appraised,Steve Jameson discussed the results,explaining the basis for presenting rewards and telling the employee how to improve performance.In so doing,Jameson is providing

Accepted Answer

A)   performance feedback.
B)   employee training.
C)   job evaluation.
D)   job analysis.
E)   management development.F) D) and E)
G) A) and E)

Question 10

Of the different forms of performance feedback interviews,which is the one whereby both the superior and the employee conduct an appraisal on that employee?

Accepted Answer

A)   Tell-and-sell
B)   Problem-solving
C)   Objective
D)   Tell-and-listen
E)   JudgmentalF) B) and C)
G) A) and B)

Question 11

Upper management needs to know the results of training evaluations because

Accepted Answer

A)   only top managers should know the results.
B)   the results may be the basis for making decisions about the training program itself.
C)   training is inexpensive.
D)   all training is cost effective.
E)   all employees need training.F) A) and B)
G) B) and C)

Question 12

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

Accepted Answer

A)   keep labor costs as low as possible.
B)   provide for employees needs while keeping labor costs within reasonable limits.
C)   pay the highest wages in the industry.
D)   encourage employees to work for as little as possible to keep company profits as high as possible.
E)   focus attention on benefits rather than on salaries,which are kept low on purpose.F) B) and C)
G) A) and E)

Question 13

The results of training evaluations should not be made known to all those involved in training programs.

Accepted Answer

A) True 
 B)False

Question 14

The process of determining the relative worth of various jobs in a firm is called

Accepted Answer

A)   job evaluation.
B)   wage structure.
C)   job analysis.
D)   job specification.
E)   a benefits plan.F) B) and D)
G) B) and E)

Question 15

Critics of comparable worth argue that

Accepted Answer

A)   laws should be enacted to assist the market's pricing mechanism.
B)   the market has determined the worth of certain female-dominated jobs.
C)   artificially inflating salaries for female-dominated occupations would bring about equality.
D)   states have not enacted laws requiring equal pay for comparable work in government positions.
E)   this issue encourages women to keep their low-paying jobs rather than seek higher-paying ones.F) A) and B)
G) A) and C)

Question 16

Discuss the challenges and advantages of a culturally diverse workforce.

Accepted Answer

A diversity program will be successful o...

Question 17

You have been asked to develop an effective reward system for Kroger stores.In designing such a system,you should strive to meet all of the following objectives except

Accepted Answer

A)   enabling employees to satisfy their basic needs.
B)   providing rewards comparable to those offered by other firms.
C)   distributing rewards fairly within the organization.
D)   recognizing that different people have different needs.
E)   maximizing the amount spent on compensation.F) A) and C)
G) A) and B)

Question 18

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees.The amount depends on job performance,with more productive employees receiving a larger sum than less productive employees.This motivational tool is

Accepted Answer

A)   a violation of the concept of comparable worth.
B)   illegal under the Equal Pay Act.
C)   profit-sharing.
D)   acceptable under the employment-at-will clause of the Equal Pay Act.
E)   an incentive payment.F) A) and B)
G) C) and D)

Question 19

The Employee Retirement Income Security Act of 1974 provides federal insurance for bankrupt retirement plans.It also

Accepted Answer

A)   requires every firm to provide a retirement plan for its employees.
B)   regulates the degree to which employees can be exposed to hazardous substances.
C)   specifies that if a retirement plan is provided,it must be managed in the best interests of employees.
D)   requires all employees to retire by age 70.
E)   established the National Labor Relations Board.F) C) and E)
G) A) and E)

Question 20

​One of the common errors made by managers appraising employees is

Accepted Answer

A)   ​overusing one portion of an evaluation instrument.
B)   ​being unfair.
C)   ​only saying nice things.
D)   ​failing to tell the employee where to improve.E) C) and D)
F) B) and D)

Exam 9: Attracting and Retaining the Best Employees

There are at least four methods for reducing the number of employees when sales demand is really down.Name each and define the term.

Correct AnswerverifiedReduction of employees may take four for...View AnswerShow Answer

The Employee Retirement Income Security Act of 1974 provides federal insurance for bankrupt retirement plans.It also

Correct AnswerverifiedShow Answer

The results of training evaluations should not be made known to all those involved in training programs.

Correct AnswerverifiedShow Answer

The most humane form of workforce reduction is

Correct AnswerverifiedShow Answer

Dana wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father,who is a businessperson,suggested sending a(n)

Correct AnswerverifiedShow Answer

The reduction in the workforce that normally occurs when employees leave a company is called

Correct AnswerverifiedShow Answer

All of the following are sources of external recruiting except

Correct AnswerverifiedShow Answer

Of the different forms of performance feedback interviews,which is the one whereby both the superior and the employee conduct an appraisal on that employee?

Correct AnswerverifiedShow Answer

​One of the common errors made by managers appraising employees is

Correct AnswerverifiedShow Answer

Discuss the challenges and advantages of a culturally diverse workforce.

Correct AnswerverifiedA diversity program will be successful o...View AnswerShow Answer

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees.The amount depends on job performance,with more productive employees receiving a larger sum than less productive employees.This motivational tool is

Correct AnswerverifiedShow Answer

Over the years,EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions.This practice is referred to as

Correct AnswerverifiedShow Answer

In the selection process,the goal should always be to hire the person with the most qualifications.

Correct AnswerverifiedShow Answer

Soon after an employee was appraised,Steve Jameson discussed the results,explaining the basis for presenting rewards and telling the employee how to improve performance.In so doing,Jameson is providing

Correct AnswerverifiedShow Answer

You have been asked to develop an effective reward system for Kroger stores.In designing such a system,you should strive to meet all of the following objectives except

Correct AnswerverifiedShow Answer

Upper management needs to know the results of training evaluations because

Correct AnswerverifiedShow Answer

The process of determining the relative worth of various jobs in a firm is called

Correct AnswerverifiedShow Answer

Critics of comparable worth argue that

Correct AnswerverifiedShow Answer

The process of attracting qualified job applicants is called

Correct AnswerverifiedShow Answer

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

Correct AnswerverifiedShow Answer

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Reduction of employees may take four for...
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One of the common errors made by managers appraising employees is

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A diversity program will be successful o...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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