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Describe artificial intelligence, and identify its five main types.

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The five most common categories of AI ar...

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What is a wearable computer with an optical head-mounted display (OHMD) ?


A) augmented reality
B) Google Glass
C) haptic interface
D) virtual reality

E) A) and D)
F) A) and C)

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Business process modeling, or mapping is the activity of creating a detailed flowchart or process map of a work process that shows its inputs, tasks, and activities in a(n) ________ sequence.


A) unstructured
B) semistructured
C) structured
D) unilateral

E) B) and D)
F) None of the above

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What type of process includes order processing, customer service processing, sales processing, customer billing processing, and order shipping processing?


A) customer-facing processes
B) business-facing processes
C) industry-specific customer facing processes
D) All of these are correct.

E) A) and D)
F) All of the above

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As the business and its strategies change, so do the _________ processes.


A) static
B) dynamic
C) sales
D) customer service

E) All of the above
F) C) and D)

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Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?


A) genetic algorithms
B) artificial intelligence
C) fuzzy logic
D) intelligent agents

E) All of the above
F) A) and B)

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Which of the following would not be found in a digital dashboard for a manufacturing team?


A) a graph of stock market prices
B) a running line graph of planned versus actual production for the past 24 hours
C) an excel spreadsheet with cost analysis data
D) a hot list of key performance indicators, refreshed every 15 minutes

E) A) and B)
F) A) and C)

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Intelligent systems are various commercial applications of artificial intelligence.

A) True
B) False

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What captures transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information?


A) OLTP
B) OLAP
C) TPS
D) DSS

E) A) and D)
F) A) and B)

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What does BPR assume about the current process in the extreme?


A) current process is irrelevant
B) current process is broken
C) current process must be overhauled from scratch
D) All of these are correct.

E) None of the above
F) B) and C)

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