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Exam 1: Managers and Managing

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Question 31

Multiple Choice

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Which of the following tasks does a manager perform when he/she energizes employees and enables them to understand the part each of them plays in achieving organizational goals?

A) Planning
B) Leading
C) Controlling
D) Monitoring
E) Strategizing

F) A) and E)
G) C) and E)

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Question 32

Multiple Choice

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A(n) _____ is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.

A) control group
B) talent pool
C) organization
D) focus group
E) quality circle

F) All of the above
G) D) and E)

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Question 33

Multiple Choice

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Daniel, a manager at Joe's Fish Shack, monitors the performance of workers in his department to check if the quality of their work is meeting the performance standards of the company. In doing so, which managerial task is Daniel performing?

Empowering employees can lead to so many kinds of performance gains that organizations often use their reward systems to promote empowerment.

In which of the following managerial tasks are work relationships restructured to facilitate the interaction and cooperative efforts of organizational members, all of whom strive to achieve organizational goals?

The four building blocks of _____ are superior efficiency; quality; speed, flexibility, and innovation; and responsiveness to customers.

According to Mintzberg's typology, a manager who commits organizational resources to develop innovative goods and services is a(n) _____.

Distinguish between efficiency and effectiveness and explain how they impact the performance of an organization.

Oceania Unlimited Inc. is a tourism agency that offers special holiday packages in the Pacific region. Every year, as an incentive, the most efficient and effective manager in the network gets an all-expenses-paid trip to one of Oceania's islands. Which of the following managers is most likely to meet these requirements?

Bob was recently promoted to the position of manager of the engineering division in his company because of his knowledge and his ability to perform all the functions required in his field. In this instance, Bob was promoted because of his _____ skill.

Jack Sprouts Inc. is a company based in Riverdale that markets canned vegetables. In recent years, Jack Sprouts' business has declined considerably owing to a weak focus on quality. Holding the managers responsible for the declining sales figures, the CEO of Jack Sprouts decided to lay off those who lacked effectiveness and were inefficient. Who among the following is most likely to be laid off by Jack Sprouts' CEO?

Organizational performance is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals.

Supervisors are also referred to as _____.

Planning strategies is a simple and straightforward process, since it is done under circumstances when the result is known and assured.

Which of the following is true of middle managers?

Management is the planning, organizing, leading, and controlling of resources in order to achieve organizational goals both effectively and efficiently.

Modern IT's ability to improve efficiency has decreased the incidence of downsizing in recent years.

Despite global competition and advances in information technology, the tasks and responsibilities of managers have undergone little change in recent years.

Which of the following is a primary concern of top managers?

In _____, managers evaluate how well the organization is accomplishing its goals.