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An operations and supply chain strategy must be integrated with the organization's corporate strategy.

A) True
B) False

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In a partial measure of productivity, the denominator of the ratio would include all resources used or all inputs.

A) True
B) False

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Infrastructure decisions within operations strategy include the selection of the logic associated with the planning and control systems

A) True
B) False

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Which of the following is a partial measure of productivity?


A) Output/Materials
B) Output/(Labor + Capital + Energy)
C) Output/All resources used
D) Output/Inputs
E) All of these

F) A) and E)
G) C) and D)

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By following a straddling strategy, firms can broaden their capabilities and effectively compete with more focused firms in markets requiring low cost for success.

A) True
B) False

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One of the competitive dimensions that form the competitive position of a company when planning its strategies is making the best trade-off.

A) True
B) False

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What is a criterion or product characteristic that differentiates a product from the products of competitors in a way meaningful to the market called? ____________________

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order winner
Explanation: An o...

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When developing an operations and supply chain strategy, which of the following is an important product-specific criterion to consider?


A) Technical liaison
B) Learning curve
C) Competitor's product performance
D) Production lot size
E) Total quality management

F) A) and D)
G) B) and C)

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Describe a specific example of the trade-offs between any two of the competitive dimensions.

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This question requires that the student ...

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Which of the following is a total measure of productivity?


A) Output/Materials
B) Output/(Labor + Capital + Energy)
C) Output/Labor
D) Output/Inputs
E) All of these

F) D) and E)
G) B) and E)

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People who provide capital to the firm through stock purchases are called: _____________________

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shareholders
Explanation: Shar...

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Activity-system maps depict the geographic reach of a company's business strategies.

A) True
B) False

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Explain the role that "order qualifiers" and "order winners" play as the interface between marketing and operations.

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The student's answer to this question sh...

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If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours, and the total materials used were 425 units, what kind of productivity measure could you use to compute productivity?


A) Partial measure
B) Multifactor measure
C) Total measure
D) Partial measure and Multifactor measure
E) Multifactor measure and Total measure

F) B) and C)
G) C) and E)

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The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features, services, and technologies into its current portfolio is called flexibility.

A) True
B) False

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The triple bottom line considers evaluating the firm against social, economic, and environmental criteria.

A) True
B) False

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Which of the following is not a major strategic operational competitive dimension that forms a company's competitive position?


A) Cost or price
B) Delivery speed
C) Delivery reliability
D) Management acumen
E) Coping with changes in demand

F) B) and C)
G) All of the above

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One of the competitive dimensions that form the competitive position of a company when planning its strategies is delivery speed.

A) True
B) False

Correct Answer

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Various financial data for SunPath Manufacturing for 2012 and 2013 follow. Various financial data for SunPath Manufacturing for 2012 and 2013 follow.   What is the percentage change in the multifactor labor and raw materials productivity measure for SunPath between 2012 and 2013? A) -9.22 B) 2.33 C) -0.53 D) -2.88 E) 10.39 What is the percentage change in the multifactor labor and raw materials productivity measure for SunPath between 2012 and 2013?


A) -9.22
B) 2.33
C) -0.53
D) -2.88
E) 10.39

F) All of the above
G) A) and D)

Correct Answer

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Activity-system maps show how a company's strategy is delivered through a set of tailored activities.

A) True
B) False

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