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Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

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Question 51

Multiple Choice

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Only about a fifth of American managers reach which level of personal moral development?

A) Internalized
B) Postconventional
C) Expectational
D) Enlightened
E) Cooperative

F) None of the above
G) A) and C)

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Question 52

Multiple Choice

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Omar is a human resources manager for a large landscaping and exterior construction company called Northwest Patios.A local news station has just done a story on several dissatisfied customers and their complaints of shoddy work.Omar has had two other media outlets contact him this morning too.Based on research on the effects of such publicity, Omar should expect that

A) job applications will increase, though rates of candidates accepting job offers will decline.
B) employee retention will improve.
C) both rates of candidates accepting job offers and employee retention will slide.
D) job applications will decrease but employee retention will stay the same.
E) no substantive changes in applications, offer acceptance or retention will occur.

F) A) and D)
G) A) and C)

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Question 53

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In business, the extended environment is another name for general environment.

Studies show that students who cheat and don't actually do the assigned work are more likely to fail anyway.

Aaron is a manager at a local live music venue.He is developing a new online system for advance ticket sales.Some of the shows have been so popular that tickets sell out quickly and regular patrons have complained that with a slow Internet connection they have no chance to purchase.In an effort to be fair to all prospective customers, Aaron is using what approach to ethical behavior?

Which of the following is believed to have contributed to the Pacific Gas and Electric natural gas pipeline explosion in 2010?

Customers are those who pay to use an organization's goods or services.

In considering a large-scale layoff, a manager performs a cost-benefit analysis and determines that profits will be greatest if she proceeds.She is using the ______ approach to guide her decision regarding an ethical dilemma.

The Sarbanes-Oxley Act of 2002 requires that a company's chief executive officer and chief financial officer must comply with which of the following?

People who can claim an organization as their legal property are called

Describe Carroll's global corporate social responsibility pyramid.

The majority of American adults are likely to purchase from companies with ethical business practices only if their prices are not higher.

______ are in an organization's external task environment.

When the independent, high-end U.S.Grant hotel in downtown San Diego joined Starwood's Luxury Collection of hotels to gain "worldwide exposure," it was an example of a distributor relationship.

Only those with an ownership interest in a company are known as stakeholders.

Employees at Zachary's Chicago Pizza in California can purchase company stock and thus become owners through a device called

Issues like privacy, health and safety, and due process that are described as basic rights are typically tied to which of the following approaches to deciding ethical dilemmas?

Andrew Carnegie, steel magnate and supporter of free libraries, is an example of a philanthropist.

For established companies, financial institutions are not external stakeholders.

Identify and define the approaches to deciding ethical dilemmas.