Question 1

Supply chain surplus involves what two parts?

Accepted Answer

A)  Manufacturing cost and selling price
B)  Customer value and supply chain cost
C)  Customer value and high quality products
D)  Reliable transportation and supply chain costE) A) and B)
F) A) and C)

Question 2

The manufacturing and shipping process in the manufacturing cycle is equivalent to the

Accepted Answer

A)  order receiving process in the replenishment cycle.
B)  order fulfillment process in the replenishment cycle.
C)  order entry process in the replenishment cycle.
D)  order trigger process in the replenishment cycle.E) B) and C)
F) None of the above

Question 3

Customer order receiving is

Accepted Answer

A)  the point in time when the customer has access to choices and makes a decision regarding a purchase.
B)  the customer informing the retailer of what they want to purchase and the retailer allocates product to the customer.
C)  the process where product is prepared and sent to the customer.
D)  the process where the customer receives the product and takes ownership.E) A) and B)
F) A) and C)

Question 4

A company would decide whether to outsource or perform a supply chain function in-house during the

Accepted Answer

A)  planning phase.
B)  design phase.
C)  tactical phase.
D)  operation phase.E) B) and D)
F) None of the above

Question 5

Describe the cycle view of the processes within a supply chain.

Accepted Answer

The cycle view divides the supply chain ...

Question 6

A supply chain includes only the organizations directly involved in supplying components needed for manufacturing.

Accepted Answer

A) True 
 B)False

Question 7

Demand is external to the supply chain and thus is most uncertain at the

Accepted Answer

A)  manufacturing cycle.
B)  replenishment cycle.
C)  customer order cycle.
D)  procurement cycle.E) All of the above
F) A) and B)

Question 8

The objective of the customer order arrival process is to

Accepted Answer

A)  get the correct orders to customers by the promised due date at the lowest possible cost.
B)  maintain a record of product receipt and complete payment.
C)  maximize the conversion of customer arrivals to customer orders.
D)  ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.E) A) and D)
F) C) and D)

Question 9

Activities involved in the Customer Relationship Management (CRM) macro process include

Accepted Answer

A)  planning of internal production and storage.
B)  order fulfillment.
C)  marketing.
D)  supply planning.E) A) and C)
F) B) and D)

Question 10

The profitability of a supply chain is impacted primarily by

Accepted Answer

A)  the design,planning and operation categories of decisions.
B)  only the operation category of decisions.
C)  only the design and planning categories of decisions.
D)  only the planning and operation categories of decisions.E) B) and C)
F) C) and D)

Question 11

The supply chain planning phase exceeds the supply chain design phase in duration.

Accepted Answer

A) True 
 B)False

Question 12

The process included in the replenishment cycle includes

Accepted Answer

A)  order arrival.
B)  production scheduling.
C)  retail sale.
D)  manufacturing.E) A) and B)
F) A) and C)

Question 13

All supply chain activities within a firm belong to one of three macro processes - CRM,ISCM and SRM.

Accepted Answer

A) True 
 B)False

Question 14

The processes involved in the manufacturing cycle include

Accepted Answer

A)  order trigger.
B)  production scheduling.
C)  order fulfillment.
D)  order entry.E) C) and D)
F) A) and B)

Question 15

Which of the following statements about push processes is accurate?

Accepted Answer

A)  They may also be referred to as speculative processes.
B)  Execution is initiated in response to customer orders.
C)  At the time of execution,demand is known with certainty.
D)  They may also be referred to as reactive processes.E) B) and C)
F) A) and B)

Question 16

The manufacturing cycle occurs at the distributor/manufacturer interface.

Accepted Answer

A) True 
 B)False

Question 17

Walmart's supply chain features clusters of stores around distribution centers,which facilitates

Accepted Answer

A)  high transportation costs.
B)  frequent but inexpensive replenishment at the stores.
C)  rapid design cycles from their R&D group.
D)  sharing of information with suppliers.E) B) and C)
F) B) and D)

Question 18

The replenishment cycle occurs at the retailer/distributor interface.

Accepted Answer

A) True 
 B)False

Question 19

Customer order arrival refers to

Accepted Answer

A)  the point in time when the customer has access to choices and makes a decision regarding a purchase.
B)  the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer.
C)  the process where product is prepared and sent to the customer.
D)  the process where the customer receives the product and takes ownership.E) A) and B)
F) A) and C)

Question 20

The objective of customer order entry is to maintain a record of product receipt and complete payment.

Accepted Answer

A) True 
 B)False

Exam 1: Understanding the Supply Chain

Demand is external to the supply chain and thus is most uncertain at the

Correct AnswerverifiedShow Answer

The profitability of a supply chain is impacted primarily by

Correct AnswerverifiedShow Answer

All supply chain activities within a firm belong to one of three macro processes - CRM,ISCM and SRM.

Correct AnswerverifiedShow Answer

Which of the following statements about push processes is accurate?

Correct AnswerverifiedShow Answer

The process included in the replenishment cycle includes

Correct AnswerverifiedShow Answer

Activities involved in the Customer Relationship Management (CRM) macro process include

Correct AnswerverifiedShow Answer

The objective of the customer order arrival process is to

Correct AnswerverifiedShow Answer

The replenishment cycle occurs at the retailer/distributor interface.

Correct AnswerverifiedShow Answer

The manufacturing cycle occurs at the distributor/manufacturer interface.

Correct AnswerverifiedShow Answer

Walmart's supply chain features clusters of stores around distribution centers,which facilitates

Correct AnswerverifiedShow Answer

Supply chain surplus involves what two parts?

Correct AnswerverifiedShow Answer

Describe the cycle view of the processes within a supply chain.

Correct AnswerverifiedThe cycle view divides the supply chain ...View AnswerShow Answer

The supply chain planning phase exceeds the supply chain design phase in duration.

Correct AnswerverifiedShow Answer

A supply chain includes only the organizations directly involved in supplying components needed for manufacturing.

Correct AnswerverifiedShow Answer

The manufacturing and shipping process in the manufacturing cycle is equivalent to the

Correct AnswerverifiedShow Answer

The objective of customer order entry is to maintain a record of product receipt and complete payment.

Correct AnswerverifiedShow Answer

A company would decide whether to outsource or perform a supply chain function in-house during the

Correct AnswerverifiedShow Answer

Customer order receiving is

Correct AnswerverifiedShow Answer

The processes involved in the manufacturing cycle include

Correct AnswerverifiedShow Answer

Customer order arrival refers to

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The cycle view divides the supply chain ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified